We are looking for a Team Leader to join our warehouse team on a 37.5 hour, permanent contract,

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday, plus flexible use of bank holiday allowance

• The opportunity to buy up to 5 additional days holiday each year

• Access to free and confidential 24/7 employee support from Retail Trust

• 50% discount on full priced items for you, your family & friends, up to a limit

• Healthcare Cash Plan for you and up to 4 children through Medicash

• Employer pension contributions up to 6%

• Life Assurance

• Great training and learning resources

• Long service awards after 5 years’ service

• Access to new and upcoming products, with the opportunity to provide feedback

• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

• Free on-site parking at Bra HQ

• Hybrid working

About the Role

To maximise the customer experience by supporting the Department Manager in leading, communicating and training the Warehouse Processors. Maintaining all SLAs within the operational area to support the experience offered to Bravissimo customers. To take responsibility for ensuring all team members are meeting standards of quality, accuracy and productivity across different departments and shifts. To Provide support to the management team in relation to legal training requirements, and keeps management updated on team training requirements & plans. Provide guidance and ongoing training to team members an all operational areas and be a main point of contact for the warehouse.

About you

You'll be able to demonstrate that you experience of working at pace with an ability to pick up new information quickly. You'll be passionate and enthusiastic about giving exceptional customer service and exceeding customer expectations. You'll be a team player with great communication/interpersonal skills. Most crucially, you'll be a well rounded individual, organised and self motivated.

Interested?

If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply here’ button below and you’ll be taken to a new page where you can send us your application.

Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why!

If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.