Receptionist/HQ Administrator

15 hours per week, permanent contract
Thursday 8:30am - 5:00pm & Friday 8:30am - 5:00pm

Salary £10.4k

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

· Up to 25 days holiday

· The opportunity to buy up to 5 additional days holiday each year

· Access to free and confidential 24/7 employee support from Retail Trust

· 50% discount on full priced items for you, your family & friends, up to a limit

· Healthcare Cash Plan for you and up to 4 children through Medicash

· Employer pension contributions up to 6%

· Life Assurance

· Great training and learning resources

· Long service awards after 5 years’ service

· Access to new and upcoming products, with the opportunity to provide feedback

· Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

· Free parking at Bra HQ

About the role

The purpose of this role is to provide a friendly and professional experience to our external customers and internal teams at Bra HQ, whether that be by telephone, email or in person. You will play a key role for our HQ by being the first point of contact for all facility related queries and provide support to the other functions within the People & Culture team. This is a varied role where no two days are the same, so we are looking for someone who is keen to roll up their sleeves and get stuck in!

Here’s an example of what you would be involved in…

• Welcoming visitors to our Bra HQ and being the first point of contact for phone enquiries.

• Helping set up our meetings rooms for various activities and set up for HQ events.

• Handling all our facilities contracts to ensure we provide a safe and clean environment for our teams.

• Managing all incoming and outgoing post and deliveries.

• Keeping on top of our HQ stationery, supplies and sundries.

• Carrying out HQ induction sessions with any new starters at Bra HQ.

• Maintain our security system through allocating fobs to all new staff and visitors.

• Assisting our Property & Maintenance manager with Health & Safety requirements at HQ and the co-ordination of all first aid requirements.

• Liaising with our shop teams to support with gift voucher and name badge requests.

About You

• You will have a passion for customer service and delivering the best service to both internal teams and external customers.

• You will be highly organised and able to prioritise your work.

• You will have excellent verbal and written communication skills.

• You are confident using Microsoft Office suite.

• You have an excellent telephone manner.

• You are reliable and committed.

• You are able to respond well to a variety of tasks with a positive attitude.

Our customers are at the heart of everything we do, so we all spend regular time with our customer facing areas (in Retail, Customer Services and Warehouse) to understand what is important. Should you be successful in reaching the final interview stage we will discuss this in more detail. We are all in it together - We are Bravissimo!

Interested?

If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application.

Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why!

If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.